Terms & Conditions

Below are PopUp Painting’s terms and conditions

Cancellations

Updated 24 February 2022

Where a PopUp Painting event is unable to run:

  • On occasions where PopUp Painting has to cancel an event, a full refund or ticket transfer will be available to the customer. 
  • Other than in exceptional circumstances, cancellations will not take place with less than 48 hours notice.
  • Guests will primarily be notified of cancellations via email from info@popuppainting.com, and we may follow up by SMS or phone. 

Cancellations by guests:

  • Cancellations must be made by email to info@popuppainting.com. 
  • With more than 7 days notice before start time of event: full refund or transfer of ticket to event of same value (top up payments are possible for higher value tickets).
  • With between 5-7 days notice before start time of event: transfer of ticket to event of same value (top up payments are possible for higher value tickets).
  • With less than 5 days notice before start time of event: no transfer of ticket or refund available but we encourage giving tickets to friends or family to ensure that the tickets do not go to waste.
  • PopUp Painting reserves the right to apply a £10 admin fee for transfers.

Privacy Policy

Please see our full privacy policy here.