Terms & Conditions

Below are PopUp Painting’s terms and conditions

Cancellations

Cancellation must be made by email to info@popuppainting.com.

Below is the Refund and Cancellation Policy for PopUp Painting events:

Cancellation must be made by email to info@popuppainting.com.

Bookings made from 1 March 2019:

  • Cancellation by guest with more than 7 days notice before start time of event: full transfer of ticket or full refund.
  • Cancellation by guest with between 5-7 days notice before start time of event: full transfer of ticket to event of same value (top ups are available).
  • Cancellation by guest with less than 5 days notice before start time of event: no transfer of ticket or refund available.

PopUp Painting reserves the right to apply a £10 admin fee for repeat transfers. The first two transfers will be free of charge, but may be applied on the third occasion.

 

Bookings made before 1 March 2019:

  • Cancellation by guest with more than 96 hours before start time of event: full transfer of ticket or full refund;
  • Cancellation by guest with between 72-96 hours notice before start time of event – full transfer of ticket to event of same value;
  • Cancellation by guest with less than 72 hours notice – no transfer or refund available.

On occasions where PopUp Painting has to cancel an event, a full refund or transfer of ticket will be available to the customer. Other than in exceptional circumstances, cancellations will not take place with less than 48 hours notice.

PopUp Painting reserves the right to apply a £10 admin fee for repeat transfers. The first two transfers will be free of charge, but may be applied on the third occasion.

 

Privacy Policy

Please see our full privacy policy here.